Stephanie Duran Privacy Policy

Effective Date: May 1, 2025
Stephanie Duran LLC values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit https://thestephanieduran.com.

1. Information We Collect
We collect personal information you provide voluntarily, such as:
• Name, email, and phone number
• Payment details via third-party processors
• Information shared during coaching intake or session scheduling
We also collect non-personal data through cookies or analytics tools (e.g., IP address, browser type, pages visited).

2. How We Use Your Information
We use your information to:
• Provide coaching services and schedule sessions
• Respond to inquiries and deliver resources
• Improve website performance and user experience
• Send you relevant updates or promotional content (with your consent)

3. Data Confidentiality and Security
We are committed to safeguarding your personal and sensitive information. Coaching notes and client records are stored securely. While we implement appropriate safeguards, no system can be guaranteed 100% secure.

4. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
• Request access to the personal data we hold about you
• Request deletion of your personal information
• Opt-out of sale of personal data (we do not sell personal data)
To exercise any of these rights, email us at hello@thestephanieduran.com.

5. Sharing Your Information
We do not sell your information. We may share your data with:
• Service providers (e.g., payment processors, scheduling platforms)
• Legal authorities if required by law
• As needed to protect the rights and safety of our users or business

6. Cookies and Analytics
We use cookies to improve your experience. You may disable cookies through your browser settings, though this may impact functionality.

7. Data Retention
We retain client information for as long as necessary to provide services and comply with legal obligations.

8. Children’s Privacy
This Website is not intended for minors. We do not knowingly collect information from individuals under 18.

9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with a revised "Effective Date."

10. Contact
If you have questions or wish to exercise your rights under California law, contact us at:
Email: hello@thestephanieduran.com
Mailing Address: 101 N. Brand Blvd.
                             11th floor
                            Glendale, CA 91203