Stephanie Duran Terms & Conditions
Effective Date: May 1, 2025
Welcome to https://thestephanieduran.com ("Website"), owned and operated by Stephanie Duran LLC, a business registered in the State of California. These Terms and Conditions govern your access to and use of the Website and its grief coaching services. By using the Website, you accept and agree to be bound by these terms. If you do not agree, please do not access or use the Website or services.
1. Eligibility
This Website and its services are intended for adults only. Coaching services are designed for individuals aged 18 and over. By using this Website, you affirm that you are at least 18 years old.
2. Nature of Services
Stephanie Duran offers coaching services focused on grief, emotional healing, and life rebuilding, particularly for widows and adults experiencing loss. These services are not therapy, not medical treatment, and not a substitute for licensed mental health care.
3. No Professional Mental Health Services
Stephanie Duran is not a licensed therapist, psychologist, or medical provider. Coaching is a forward-focused, non-clinical support service. If you are experiencing a mental health emergency, suicidal thoughts, or require medical assistance, please contact a licensed professional or call 911 or a local crisis line.
4. Intellectual Property
All content on the Website, including text, images, branding, videos, and downloads is the property of Stephanie Duran LLC or its licensors and protected by U.S. and California intellectual property laws. You may not copy, reproduce, distribute, or display any part of the Website without prior written permission.
5. Payment, Scheduling, and Refund Policy
All coaching services, programs, and digital products must be paid in full at the time of booking or purchase. Payments are processed through secure third-party platforms. All sales are final. Stephanie Duran LLC maintains a strict no-refund policy for all services, including but not limited to one-on-one coaching, group programs, digital resources, and courses. By purchasing any service or product through this Website, you acknowledge and agree that all payments are non-refundable and non-transferable. Missed or canceled appointments with less than 24 hours’ notice may be forfeited without credit or rescheduling. Exceptions for emergency situations may be considered at the sole discretion of Stephanie Duran LLC.
6. Confidentiality and Duty of Care
Coaching sessions are confidential, and all personal information shared is treated with care. However, confidentiality may be broken if:
• There is an imminent risk of harm to yourself or others.
• There is suspected abuse of a minor, elder, or dependent adult.
• Disclosure is required by law.
7. Limitation of Liability
To the maximum extent permitted under California law, Stephanie Duran LLC is not liable for any indirect, incidental, or consequential damages arising from the use of this Website or services. Coaching does not guarantee any specific emotional or life outcomes.
8. Third-Party Links
This Website may include links to third-party resources. We do not control and are not responsible for the content or practices of those external sites.
9. Governing Law
These Terms are governed by the laws of the State of California. All disputes shall be handled exclusively in the courts of Los Angeles County, California.
10. Changes to Terms
We reserve the right to update these Terms at any time. Any changes will be effective upon posting on this page with an updated effective date.
11. Contact Information
For questions about these Terms, contact:
Email: hello@thestephanieduran.com
Mailing Address: 101 N. Brand Blvd.
11th floor
Glendale, CA 91203
